ON24 incident

Some Event Activity Data may be Delayed

Notice Resolved View vendor source →

ON24 experienced a notice incident on October 15, 2024 affecting Producer: Elite, Engagement Hub, Target, Forums, Go Live, lasting 13h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 10:42 PM UTC
Resolved
Oct 16, 2024, 11:57 AM UTC
Duration
13h 15m
Detected by Pingoru
Oct 15, 2024, 10:42 PM UTC

Affected components

Producer: Elite, Engagement Hub, Target, Forums, Go Live

Update timeline

  1. investigating Oct 15, 2024, 10:42 PM UTC

    Please note we are aware that some event activity reporting and views may be delayed by up to 3 hours. ON24 technical and engineering teams are actively investigating and we'll provide more infomation as it becomes available. (No data loss or direct event impact is expected).

  2. resolved Oct 16, 2024, 11:57 AM UTC

    Event activity reports are populating within expected timelines again. Thank you for your patience!