ON24 experienced a notice incident on November 12, 2024 affecting Presenter: Presentation Interface (PMXD or Elite Studio), lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Presenter: Presentation Interface (PMXD or Elite Studio)
Update timeline
- monitoring Nov 12, 2024, 06:18 PM UTC
We are currently experiencing a delay in slide decks processing due to a backlog. All systems and services are working as expected. Slides are successfully being processed, however please be advised this will take more time the usual to fully upload. Thank you for your patience.
- resolved Nov 12, 2024, 08:57 PM UTC
Backlog has been cleared. Thank you again for your patience and understanding!