ON24 incident

REST API Calls are Unsuccessful

Minor Resolved View vendor source →

ON24 experienced a minor incident on January 10, 2025 affecting Producer: Elite, Engagement Hub, Target, Forums, Go Live and Producer: Virtual Conference, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 10:49 PM UTC
Resolved
Jan 10, 2025, 10:56 PM UTC
Duration
7m
Detected by Pingoru
Jan 10, 2025, 10:49 PM UTC

Affected components

Producer: Elite, Engagement Hub, Target, Forums, Go LiveProducer: Virtual Conference

Update timeline

  1. investigating Jan 10, 2025, 10:49 PM UTC

    ON24 has received reports that calls to REST API are having issues connecting or processing. Our team is looking into this issue at the highest priority. More information to come soon.

  2. resolved Jan 10, 2025, 10:56 PM UTC

    We are happy to report that the issues with REST API calls have been resolved and all calls are connecting successfully. Thank you for your patience.