ON24 experienced a major incident on April 8, 2025 affecting Producer: Elite, Engagement Hub, Target, Forums, Go Live, lasting 5h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Producer: Elite, Engagement Hub, Target, Forums, Go Live
Update timeline
- monitoring Apr 08, 2025, 04:20 PM UTC
We are currently experiencing a delay in slide decks processing due to a backlog. Slides are successfully being processed, however please be advised this will take more time the usual to fully upload. Thank you for your patience.
- resolved Apr 08, 2025, 09:22 PM UTC
We are no longer experiencing a delay in slide deck processing. Slides are processing in a timely fashion. Thank you again for your patience.