Omatic experienced a major incident on July 12, 2023 affecting Omatic Cloud US, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 12, 2023, 01:20 PM UTC
At approximately 08:30 AM Eastern US Time on Wednesday, July 12, 2023 Omatic identified an issue affecting the US instances of Omatic Cloud resulting in certain data sources reporting connection issues. Omatic engineers are working to investigate the issue. Affected users might decrease the impact by avoiding manual running/editing of formulas until resolved. Another update will follow within an hour or when the status changes. For more detail, you can subscribe to updates or contact Omatic Support through normal methods.
- resolved Jul 12, 2023, 03:36 PM UTC
At approximately 11:18 AM Eastern US Time on Wednesday, July 12, 2023 The Omatic team resolved the last of the issues affecting the US instances of Omatic Cloud resulting in certain data sources reporting connection issues. For more detail or other questions, please contact Omatic Support through normal methods.