Omatic experienced a notice incident on January 5, 2023 affecting Omatic Cloud US, lasting 9h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 04, 2023, 01:37 PM UTC
We have identified an issue impacting our customers causing slower processing of records. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jan 04, 2023, 06:22 PM UTC
We have identified an issue impacting our customers causing slower processing of records. Our engineers are monitoring the system performance recovery and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jan 05, 2023, 02:41 AM UTC
An issue impacting slower record processing has been resolved. We will continue to monitor system performance to ensure no further impact.
- monitoring Jan 05, 2023, 02:45 AM UTC
An issue impacting slower record processing has been resolved. We will continue to monitor system performance to ensure no further impact.
- resolved Jan 05, 2023, 11:48 AM UTC
This incident has been resolved.