Omatic experienced a minor incident on March 23, 2023 affecting Omatic Cloud CA, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 23, 2023, 05:16 PM UTC
At approximately 1:00 PM Eastern US Time on Thursday, March 23, 2023 Omatic identified an issue affecting the Omatic Cloud system resulting in slow or delayed processing of data. Omatic engineers are working to investigate the issue. Another update will follow when the status changes. For more detail, you can subscribe to updates or contact Omatic Support through normal methods.
- investigating Mar 23, 2023, 05:16 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 23, 2023, 05:51 PM UTC
At approximately 1:10 PM Eastern US Time on Thursday, March 23, 2023 The Omatic team established a workaround to the issue affecting the Omatic Cloud system resulting in slow or delayed processing of data. As of that time, the system is processing work normally. Engineers continue to monitor progress and normal functioning of the system. Updates are expected twice daily or on a change of status. For more detail, you can subscribe to updates or contact Omatic Support through normal methods.
- monitoring Mar 23, 2023, 07:22 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 23, 2023, 07:24 PM UTC
At approximately 1:20 PM Eastern US Time on Thursday, March 23, 2023 The Omatic team resolved the issue affecting the Omatic Cloud system resulting in slow or delayed processing of data. For more detail, please contact Omatic Support through normal methods.