Oliver Outage History

Oliver is up right now

Oliver had 4 outages in the last 2 years totaling 102h 42m of downtime — averaging 0.2 incidents per month.

There were 4 Oliver outages since December 19, 2025 totaling 102h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://oliver.betteruptime.com

Minor June 9, 2026

Delayed data sync from Corn...

Detected by Pingoru
Jun 09, 2026, 03:05 PM UTC
Resolved
Jun 11, 2026, 03:17 PM UTC
Duration
2d
Affected: Current status by service (Practice Data)
Timeline · 3 updates
  1. investigating Jun 09, 2026, 03:05 PM UTC

    Our integrator to Cornerstone and Avimark (Bitwerx) has reported an issue with data sync delays typically used overnight by Oliver. There may be some records in Oliver that do not have yesterday's changes. This does not appear to be affecting real-time sync at this time.

  2. investigating Jun 09, 2026, 03:05 PM UTC

    Data sync delays due to the Bitwerx problem (Cornerstone, Avimark) are recovering and are expected to be back up to date sometime Wednesday.

  3. resolved Jun 11, 2026, 03:17 PM UTC

    Issue has been resolved.

Read the full incident report →

Minor April 21, 2026

Degraded PIMS writeback per...

Detected by Pingoru
Apr 21, 2026, 06:34 PM UTC
Resolved
Apr 23, 2026, 10:06 PM UTC
Duration
2d 3h
Affected: Current status by service (PIMS Integrations)
Timeline · 2 updates
  1. investigating Apr 21, 2026, 08:34 PM UTC

    Degraded PIMS writeback performance for on-premise PIMS due to an issue with a 3rd-party company Oliver depends on. The 3rd-party has acknowledged the issue and is working on a fix.

  2. resolved Apr 23, 2026, 10:06 PM UTC

    The 3rd-party vendor has resolved the issue, and real-time PIMS sync for affected on-premise PIMS has been restored.

Read the full incident report →

Minor December 19, 2025

Restoring service to Oliver

Detected by Pingoru
Dec 19, 2025, 06:30 PM UTC
Resolved
Dec 19, 2025, 09:28 PM UTC
Duration
2h 58m
Affected: Current status by service (Admin Portal)Current status by service (Booking Portal)Current status by service (PIMS Integrations)Current status by service (Text Messaging)Current status by service (Practice Data)
Timeline · 2 updates
  1. investigating Dec 19, 2025, 06:30 PM UTC

    We have identified an issue causing issues with the Oliver portal. Our team is looking into the resolution now.

  2. resolved Dec 19, 2025, 09:28 PM UTC

    All residual issues have been resolved.

Read the full incident report →