Oliver incident

Degraded PIMS writeback per...

Minor Resolved View vendor source →
Started
Apr 21, 2026, 06:34 PM UTC
Resolved
Apr 23, 2026, 10:06 PM UTC
Duration
2d 3h
Detected by Pingoru
Apr 21, 2026, 06:34 PM UTC

Affected components

Current status by service (PIMS Integrations)

Update timeline

  1. investigating Apr 21, 2026, 08:34 PM UTC

    Degraded PIMS writeback performance for on-premise PIMS due to an issue with a 3rd-party company Oliver depends on. The 3rd-party has acknowledged the issue and is working on a fix.

  2. resolved Apr 23, 2026, 10:06 PM UTC

    The 3rd-party vendor has resolved the issue, and real-time PIMS sync for affected on-premise PIMS has been restored.

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