Okta experienced a minor incident on October 13, 2026 affecting Core Platform, lasting 11h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 13, 2026, 04:00 AM UTC
At 10/13/2026 6:00 AM PT, the Okta team became aware of an issue with Group Push affecting customer operations in EMEA Cell 1. Our team is actively investigating this issue and to mitigate the issue. We will provide another update within the next 1 hour, or sooner if additional information becomes available. Affected cells: okta-emea.com:1
- investigating Oct 13, 2026, 01:53 PM UTC
The Okta Engineering team has identified the root cause affecting Group Push for select applications. New Group Push operations initiated outside the affected window are processing successfully. We are actively mitigating and working to resolve the impacted jobs. We will provide further updates as the situation progresses.
- identified Oct 13, 2026, 02:35 PM UTC
Following the implementation of a mitigation action, job processing has resumed, and the backlog of pending operations is steadily declining. Our engineering team continues to work to clear the remaining queue and restore full functionality for all affected customers. Our next update will be in 30 minutes or sooner if additional information becomes available.
- monitoring Oct 13, 2026, 03:25 PM UTC
Job processing has resumed for the majority of impacted customers, and we're continuing to monitor residual impact across the remaining subset. Customer Support will continue to reach out directly to customers still experiencing the residual impact to provide a status update and next steps. Engineering remains engaged to fully resolve outstanding cases. Our next update will be in 15 minutes or sooner if there's a change in status.
- resolved Oct 13, 2026, 03:56 PM UTC
The issue causing Group Push failures has been resolved. Our Support teams remain in direct contact with affected customers to address any lingering impact. Additional root cause information will be available within five business days.