OfficeRnD experienced a minor incident on September 1, 2025 affecting Flex Platform API, lasting 5h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Flex Platform API
Update timeline
- investigating Sep 01, 2025, 10:48 AM UTC
We are investigating a partial outage of our Public API v2.
- monitoring Sep 01, 2025, 01:04 PM UTC
We have identified and mitigated a critical issue in our API v2 infrastructure that was causing temporary outages and resulting in HTTP 502 and 504 errors. The system is now operating normally, and we are actively monitoring it to ensure continued stability.
- resolved Sep 01, 2025, 04:21 PM UTC
The incident has been resolved.