OfferingTree experienced a notice incident on August 23, 2022 affecting Custom Domain Sites and Sub-domain Sites and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 23, 2022, 11:39 PM UTC
The service provider for our sites is down. https://status.heroku.com/ We will provide updates as they become available.
- investigating Aug 23, 2022, 11:50 PM UTC
The service provider for our sites is down. https://status.heroku.com/ We are continuing to investigate this issue.
- investigating Aug 24, 2022, 12:25 AM UTC
Our server provider Heroku (https://status.heroku.com/) is continuing to investigate this issue and has identified that it is upstream to them. We will provide updates as they work to resolve the issue.
- monitoring Aug 24, 2022, 12:56 AM UTC
Our service provider Heroku has identified the issue and is working to resolve it. OfferingTree sites are back up and we will continue monitoring.
- monitoring Aug 24, 2022, 01:11 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 24, 2022, 01:35 AM UTC
This incident has been resolved.