OfferingTree incident

Issue with our memory data store

Notice Resolved View vendor source →

OfferingTree experienced a notice incident on December 21, 2023 affecting Server Platform, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2023, 10:28 PM UTC
Resolved
Dec 21, 2023, 11:28 PM UTC
Duration
59m
Detected by Pingoru
Dec 21, 2023, 10:28 PM UTC

Affected components

Server Platform

Update timeline

  1. investigating Dec 21, 2023, 10:28 PM UTC

    We are currently investigating the issue.

  2. identified Dec 21, 2023, 10:57 PM UTC

    The issue has been identified with our memory data store and a fix has been applied.

  3. monitoring Dec 21, 2023, 11:02 PM UTC

    A fix has been implemented and we are monitoring the system.

  4. monitoring Dec 21, 2023, 11:27 PM UTC

    All systems are operational.

  5. resolved Dec 21, 2023, 11:28 PM UTC

    This incident has been resolved.