OfferingTree incident

Emails are not being delivered

Minor Resolved View vendor source →

OfferingTree experienced a minor incident on November 28, 2024 affecting Email Delivery, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2024, 03:35 PM UTC
Resolved
Nov 28, 2024, 05:26 PM UTC
Duration
1h 51m
Detected by Pingoru
Nov 28, 2024, 03:35 PM UTC

Affected components

Email Delivery

Update timeline

  1. identified Nov 28, 2024, 04:35 PM UTC

    Our email delivery partner is currently not delivering emails sent by the platform. We are working with them to get this resolved right away. We'll update you when this is fully resolved.

  2. monitoring Nov 28, 2024, 04:44 PM UTC

    Our email delivery partner has resolved the issue on their end and has started delivering emails sent by our platform including emails that had been queued up earlier. We are continuing to monitor the situation.

  3. resolved Nov 28, 2024, 05:26 PM UTC

    This incident has been resolved.