OfferingTree incident

Google Cloud Platform Degraded Performance

Minor Resolved View vendor source →

OfferingTree experienced a minor incident on June 12, 2025 affecting Custom Domain Sites and Sub-domain Sites and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 08:16 PM UTC
Resolved
Jun 12, 2025, 09:26 PM UTC
Duration
1h 9m
Detected by Pingoru
Jun 12, 2025, 08:16 PM UTC

Affected components

Custom Domain SitesSub-domain SitesFile Storage Service

Update timeline

  1. identified Jun 12, 2025, 08:16 PM UTC

    We're currently experiencing an issue with OfferingTree sites due to a problem with Google Cloud Platform, which stores our files. This may cause sites to not fully load and require a refresh. Google is actively working on a fix, and we'll update you as soon as it's resolved. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#RP1d9aZLNFZEJmTBk8e1

  2. monitoring Jun 12, 2025, 09:04 PM UTC

    Google has rolled out a fix for the underlying Cloud Platform issue. We're observing positive signs that OfferingTree sites are loading correctly again. We'll keep a close eye on performance to confirm full resolution.

  3. resolved Jun 12, 2025, 09:26 PM UTC

    This incident has been resolved.