OfferingTree experienced a critical incident on November 18, 2025 affecting Custom Domain Sites and Sub-domain Sites and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 11:41 AM UTC
We are currently investigating an issue with one of our infrastructure providers, Cloudflare, which is currently experiencing an issue. We'll provide updates as soon as we have them. View Cloudflare's incident details here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- investigating Nov 18, 2025, 12:28 PM UTC
Cloudflare is continuing to work on resolving this issue and we hope that they restore service soon.
- monitoring Nov 18, 2025, 12:34 PM UTC
Cloudflare is working to resolve the issue on their end. We’re seeing sites gradually come back online.
- investigating Nov 18, 2025, 01:12 PM UTC
Cloudflare is continuing to work to resolve the issue on their end. We'll provide an update when they have identified and resolved the issue
- identified Nov 18, 2025, 01:25 PM UTC
Cloudflare has identified the error on their end and is actively working to resolve it. We will provide updates as soon as we have them.
- monitoring Nov 18, 2025, 02:45 PM UTC
Cloudflare has deployed a fix for the issue and we are continuing to monitor this. We are seeing that sites are coming back up.
- resolved Nov 18, 2025, 02:58 PM UTC
This incident has been resolved.