nusutus+ experienced a minor incident on November 1, 2021 affecting Live Agent, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Live Agent
Update timeline
- investigating Nov 01, 2021, 06:06 PM UTC
Our PING Agents are seeing issues placing orders on the Domino's website. Calls are currently being routed to stores until this issue is resolved.
- investigating Nov 01, 2021, 08:12 PM UTC
We continue to investigate the issue with Domino's Corporate.
- investigating Nov 01, 2021, 08:45 PM UTC
We are continuing to investigate this issue.
- identified Nov 01, 2021, 08:45 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 01, 2021, 08:45 PM UTC
This incident has been resolved.