nusutus+ experienced a major incident on April 25, 2026 affecting Outbound Calling and Inbound Calling and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound CallingInbound CallingLive Agent
Update timeline
- investigating Apr 25, 2026, 12:34 AM UTC
We are currently investigating a widespread service disruption. We will provide an update as soon as possible.
- resolved Apr 25, 2026, 02:23 AM UTC
We’re aware of the technical issues affecting OLO and are pleased to let you know that the situation appears to be resolved. Live Agent has resumed taking orders again. We will continue to monitor the situation closely as normal operations resume. As always we appreciate your patience and partnership. Regards, nusutus+ Support