nusutus+ incident

Partial System Disruption

Notice Resolved View vendor source →

nusutus+ experienced a notice incident on July 23, 2022 affecting Live Agent, lasting 7h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2022, 04:57 PM UTC
Resolved
Jul 24, 2022, 12:37 AM UTC
Duration
7h 40m
Detected by Pingoru
Jul 23, 2022, 04:57 PM UTC

Affected components

Live Agent

Update timeline

  1. investigating Jul 23, 2022, 04:57 PM UTC

    We are managing a partial system disruption that may be impacting service today. We are working to resolve this matter diligently and will keep you updated.

  2. investigating Jul 23, 2022, 08:42 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 24, 2022, 12:22 AM UTC

    Please note that the system disruption is now resolved and Ping Agent is now operating normally. We are continuing to monitor the situation and would like to thank you for your patience during this disruption.

  4. monitoring Jul 24, 2022, 12:37 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 24, 2022, 12:37 AM UTC

    This incident has been resolved.