nusutus+ incident

Dominos.com ordering issue.

Notice Resolved View vendor source →

nusutus+ experienced a notice incident on December 9, 2022 affecting Live Agent, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2022, 11:05 PM UTC
Resolved
Dec 10, 2022, 12:45 AM UTC
Duration
1h 40m
Detected by Pingoru
Dec 09, 2022, 11:05 PM UTC

Affected components

Live Agent

Update timeline

  1. investigating Dec 09, 2022, 11:05 PM UTC

    Agents are unable to log into the dominos.com site to create orders. Ping Agents are still able to take calls but will be transferring orders to store during this time.

  2. investigating Dec 10, 2022, 12:37 AM UTC

    We are currently engaged with Domino's network operations center. and have found a solution to the issue. We expect to see this issue resolve momentarily

  3. resolved Dec 10, 2022, 12:45 AM UTC

    This incident has been resolved.