nusutus+ incident

Live Agent

Minor Resolved View vendor source →

nusutus+ experienced a minor incident on April 27, 2024 affecting Live Agent, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2024, 12:00 AM UTC
Resolved
Apr 27, 2024, 02:43 AM UTC
Duration
2h 42m
Detected by Pingoru
Apr 27, 2024, 12:00 AM UTC

Affected components

Live Agent

Update timeline

  1. investigating Apr 27, 2024, 12:00 AM UTC

    We are aware that there is an intermittent technical issue which is preventing customers and our Live Agent call center from being able to complete orders via dominos.com.

  2. identified Apr 27, 2024, 01:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 27, 2024, 02:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2024, 02:43 AM UTC

    This incident has been resolved.