Nuance PowerShare experienced a notice incident on July 15, 2026 affecting PowerShare Platform, lasting 7h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 15, 2026, 12:45 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays attaching HL7 reports to uploaded images Images: These delays will not impact upload/download times for images.
- monitoring Jul 15, 2026, 04:22 PM UTC
Impact has spread to other workflows - status page updated to reflect current impact.
- monitoring Jul 15, 2026, 06:07 PM UTC
Impact now isolated to delays attaching reports to images. Other workflows are no longer impacted, queues are caught up, processing times are back within normal expectations.
- resolved Jul 16, 2026, 05:27 AM UTC
This incident has been resolved.