Nuance PowerShare incident

Service Disruption: PowerScribe Smart Impression

Minor Resolved View vendor source →

Nuance PowerShare experienced a minor incident on July 7, 2026 affecting United States, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 07:40 PM UTC
Resolved
Jul 07, 2026, 11:04 PM UTC
Duration
3h 23m
Detected by Pingoru
Jul 07, 2026, 07:40 PM UTC

Affected components

United States

Update timeline

  1. identified Jul 07, 2026, 07:40 PM UTC

    We are currently investigating reports of intermittent errors affecting Smart Impression users. Our team is actively working to identify the cause and will provide updates as more information becomes available. Thank you for your patience.

  2. identified Jul 07, 2026, 08:17 PM UTC

    We are continuing to investigate reports of errors impacting Smart Impression workflows. Our team is actively working to restore normal functionality. Please continue to check the Statuspage for updates.

  3. identified Jul 07, 2026, 09:46 PM UTC

    Our investigation remains ongoing. Engineering teams continue to work toward restoring normal functionality for Smart Impression.

  4. resolved Jul 07, 2026, 11:04 PM UTC

    As an update to our previous communications regarding the PowerScribe Smart Impression workflow disruption, service has been restored. Our engineering teams will continue to monitor.