Nuance PowerShare incident
Service Disruption: mPower Cloud - Canada Region
Nuance PowerShare experienced a major incident on June 23, 2026 affecting Canada, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Canada
Update timeline
- identified Jun 23, 2026, 04:55 PM UTC
We are currently experiencing an issue affecting mPower Cloud. As a result, customers may be unable to access or use the platform at this time. Our engineering team has identified the service disruption and is actively working to restore service as quickly as possible.
- resolved Jun 23, 2026, 05:12 PM UTC
mPower Cloud is fully operational. If there are any further issues, please contact Support.