Nuance PowerShare incident

Cloud Speech Issues

Minor Resolved View vendor source →

Nuance PowerShare experienced a minor incident on March 23, 2026 affecting United States, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 05:24 PM UTC
Resolved
Mar 25, 2026, 01:15 PM UTC
Duration
1d 19h
Detected by Pingoru
Mar 23, 2026, 05:24 PM UTC

Affected components

United States

Update timeline

  1. investigating Mar 23, 2026, 05:24 PM UTC

    Issue: We are investigating service issues with PowerScribe One. Platform: PowerScribe One Cloud Speech - US Region Behavior: Users may experience any of the following: Delay in dictation during reporting or increased connectivity error messages.

  2. monitoring Mar 23, 2026, 06:30 PM UTC

    Speech recognition performance remains stable, and we continue to monitor the situation. Please contact technical support at 1-800-833-7776 if you are experiencing speech recognition performance issues or need assistance.

  3. resolved Mar 25, 2026, 01:15 PM UTC

    This incident has been resolved.