Nuance Dragon Medical DE experienced a minor incident on February 28, 2025 affecting Dragon Medical One - Login and Dragon Medical One - Speech Recognition and 1 more component, lasting 4h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 28, 2025, 07:55 AM UTC
We are currently investigating this issue.
- investigating Feb 28, 2025, 10:53 AM UTC
Microsoft is investigating a service disruption in our German data centers affecting Dragon Medical One The disruption is causing latency, degraded recognition quality and problems with managing vocabulary. We are working on a resolution and will inform once the issue resolved.
- resolved Feb 28, 2025, 12:41 PM UTC
The technical issue that was responsible for this service disruption affecting Dragon Medical One customers has now been resolved. Please restart the DMO client and continue to use the application as normal, if you experience any issues please contact your support provider for assistance. We apologize for any inconvenience caused.