NTA experienced a major incident on October 2, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 02, 2024, 12:00 PM UTC
Type: Incident Duration: 2 hours and 19 minutes Affected Components: Lease Lines, Wireless Internet Oct 2, 12:00:17 GMT+0 - Identified - We are aware that some broadband services are not in service. We are continuing to work with our suppliers on a fix for this incident. Oct 2, 12:27:06 GMT+0 - Monitoring - A fix has been implemented by the supplier and whilst this seems to have resolved the situation we will continue to monitor it Oct 2, 14:18:55 GMT+0 - Resolved - Although the issue now appears to be resolved and was due to a DNS issue with the supplier we will continue to monitor the situation. We apologise for any inconvenience caused