NTA experienced a minor incident on October 28, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 28, 2024, 09:22 AM UTC
Type: Incident Duration: 2 hours and 20 minutes Affected Components: No Service Impact Expected Oct 28, 09:22:20 GMT+0 - Investigating - We are aware that some of the handsets are showing the incorrect time. We are currently investigating to resolve this issue. Sorry for any inconvenience this may cause. Oct 28, 09:53:21 GMT+0 - Identified - The issue has been identified and a resolution is being put in place. Oct 28, 10:31:22 GMT+0 - Identified - The issue will be rectified within the next 30 minutes, you may see your handset being reprovisioned during this time Oct 28, 11:42:38 GMT+0 - Resolved - This incident has been resolved. If your handset is still showing the incorrect time please reboot the device