nSure.ai incident
Sandbox Risk API, Sandbox Webhook API, and 1 other service are down
nSure.ai experienced a major incident on July 27, 2026 affecting Sandbox (Sandbox Risk API) and Sandbox (Sandbox Webhook API) and 1 more component, lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Sandbox (Sandbox Risk API)Sandbox (Sandbox Webhook API)Sandbox (Sandbox Representment API)
Update timeline
- investigating Jul 27, 2026, 06:58 PM UTC
Sandbox Representment API went down.
- resolved Jul 27, 2026, 10:23 PM UTC
Sandbox Webhook API recovered.