nSure.ai incident

Sandbox Webhook API, Sandbox SDK Server, and 1 other service are down

Major Resolved View vendor source →

nSure.ai experienced a major incident on September 27, 2026 affecting Sandbox (Sandbox SDK Server) and Sandbox (Sandbox Webhook API) and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2026, 03:37 AM UTC
Resolved
Sep 27, 2026, 03:50 AM UTC
Duration
13m
Detected by Pingoru
Sep 27, 2026, 03:37 AM UTC

Affected components

Sandbox (Sandbox SDK Server)Sandbox (Sandbox Webhook API)Sandbox (Sandbox Representment API)

Update timeline

  1. investigating Sep 27, 2026, 03:37 AM UTC

    Sandbox Webhook API and Sandbox Representment API went down.

  2. resolved Sep 27, 2026, 03:50 AM UTC

    Sandbox Representment API recovered.