Novara incident

Unplanned Outage - RMC Training

Major Resolved View vendor source →

Novara experienced a major incident on June 19, 2026 affecting Admin Portal and Employee Portal, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 12:00 PM UTC
Resolved
Jun 19, 2026, 04:15 PM UTC
Duration
4h 15m
Detected by Pingoru
Jun 19, 2026, 12:00 PM UTC

Affected components

Admin PortalEmployee Portal

Update timeline

  1. investigating Jun 19, 2026, 01:55 PM UTC

    Users are unable to access the systems listed below. The Novara Technology team is currently looking into the issue.

  2. identified Jun 19, 2026, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 19, 2026, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 19, 2026, 07:56 PM UTC

    This incident has been resolved.