Normcore experienced a minor incident on May 29, 2025 affecting Normcore Matcher and Normcore Room Servers and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Normcore MatcherNormcore Room ServersNormcore Data Center Providers
Update timeline
- identified May 29, 2025, 06:06 PM UTC
We've identified an issue in one of our us-east data centers that is causing a handful of requests to join room servers to fail. Traffic is currently being routed away from this data center and we expect service to return to normal in the next 10 minutes.
- monitoring May 29, 2025, 06:26 PM UTC
A fix has been implemented and we're monitoring results.
- resolved May 29, 2025, 07:08 PM UTC
This incident has been resolved.