NordLayer incident

Elevated levels of sign-in errors

Minor Resolved View vendor source →

NordLayer experienced a minor incident on January 18, 2022 affecting NordLayer Control Panel and NordLayer Applications, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2022, 09:38 AM UTC
Resolved
Jan 18, 2022, 10:26 AM UTC
Duration
48m
Detected by Pingoru
Jan 18, 2022, 09:38 AM UTC

Affected components

NordLayer Control PanelNordLayer Applications

Update timeline

  1. investigating Jan 18, 2022, 09:52 AM UTC

    We are currently seeing elevated levels of sign-in errors and increased system latency. Users might experience issues logging into NordLayer applications and cp.nordlayer.com.

  2. investigating Jan 18, 2022, 09:53 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 18, 2022, 09:59 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 18, 2022, 10:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 18, 2022, 10:26 AM UTC

    This incident has been resolved.