NordLayer incident
Los Angeles connectivity issues (shared and dedicated servers)
NordLayer experienced a critical incident on June 10, 2022 affecting Private Gateways (Servers with dedicated IPs) and Shared Gateways, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Private Gateways (Servers with dedicated IPs)Shared Gateways
Update timeline
- investigating Jun 10, 2022, 08:19 PM UTC
We are seeing elevated levels of connectivity issues within Los Angeles dedicated and shared servers. Our sys-admins are already investigating the issue.
- identified Jun 10, 2022, 08:31 PM UTC
Our service provider is aware of the issue and is working on a fix.
- monitoring Jun 10, 2022, 08:36 PM UTC
A fix has been implemented by the service provider and we are monitoring the results.
- resolved Jun 10, 2022, 08:52 PM UTC
All Los Angeles servers are back online - the problem is now resolved.