NoIP Outage History

NoIP had 12 outages in the last 2 years totaling 50h 35m of downtime — averaging 0.5 incidents per month.

There were 12 NoIP outages since June 10, 2024 totaling 50h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.noip.com

Minor April 24, 2026

Managed DNS – Delayed DNS Propagation Between Primary and Secondary Servers

Detected by Pingoru: Apr 24, 2026, 12:38 AM UTC
Resolved: Apr 24, 2026, 03:09 AM UTC
Duration: 2h 31m

Affected: Plus Managed DNS

Timeline · 3 updates

investigating Apr 24, 2026, 12:38 AM UTC

We are currently investigating an issue impacting Managed DNS zones where DNS updates are experiencing delays propagating from our primary DNS servers to our secondary DNS servers. During this time, recent DNS changes may not be reflected immediately across all authoritative servers, which could result in inconsistent DNS resolution depending on the querying resolver. Our engineering team is actively working to identify the root cause and restore normal propagation times. We will provide updates as more information becomes available.
monitoring Apr 24, 2026, 02:57 AM UTC

We have identified the root cause of the issue and implemented a fix. DNS update delays are now beginning to decrease as changes propagate through the system. We will continue to monitor performance closely and provide further updates as needed.
resolved Apr 24, 2026, 03:09 AM UTC

DNS updates are now propagating to secondary servers in real time. All systems are operating normally.

Read the full incident report →

Notice April 4, 2026

Email Login Issues

Detected by Pingoru: Apr 04, 2026, 08:13 PM UTC
Resolved: Apr 05, 2026, 01:15 AM UTC
Duration: 5h 1m

Affected: POP3 / IMAP Email

Timeline · 2 updates

investigating Apr 04, 2026, 08:13 PM UTC

Our third party provider is currently investigating issues with logging in to email accounts via Webmail, IMAP and POP. OpenSRS Status Page: https://www.opensrsstatus.com/incidents/yh5tksft4d9w
resolved Apr 05, 2026, 01:15 AM UTC

This incident has been resolved.

Read the full incident report →

Minor March 25, 2026

Degraded Performance – Outbound API Integrations

Detected by Pingoru: Mar 25, 2026, 02:45 PM UTC
Resolved: Mar 25, 2026, 06:12 PM UTC
Duration: 3h 27m

Affected: Domain RegistrationPOP3 / IMAP EmailMail ForwardingAlternate-port SMTPBackup MX / Mail ReflectorSSL CertificatesPayment Processing

Timeline · 3 updates

investigating Mar 25, 2026, 02:45 PM UTC

We are currently investigating an issue impacting outbound API integrations. Customers may experience delays or failures when interacting with external API-dependent services. Our team is actively working to identify the root cause and will provide updates as more information becomes available.
monitoring Mar 25, 2026, 02:57 PM UTC

The issue impacting outbound API integrations has been resolved. All systems are now operating normally. We will continue to monitor performance to ensure stability. Thank you for your patience while we worked to resolve this issue.
resolved Mar 25, 2026, 06:12 PM UTC

This incident is resolved - all systems are operational.

Read the full incident report →

Notice February 25, 2026

POP3/IMAP Webmail Login, Mail Client Connection

Detected by Pingoru: Feb 25, 2026, 04:25 PM UTC
Resolved: Feb 25, 2026, 05:37 PM UTC
Duration: 1h 11m

Affected: POP3 / IMAP Email

Timeline · 2 updates

investigating Feb 25, 2026, 04:25 PM UTC

Our third party provider is currently investigating an issues with POP3/IMAP email service. Users may experience errors when attempting to use Webmail as well as mail clients. OpenSRS Status Page: https://www.opensrsstatus.com/incidents/43q88wrjm19f
resolved Feb 25, 2026, 05:37 PM UTC

This incident has been resolved.

Read the full incident report →

Critical November 2, 2025

Website Inaccessible

Detected by Pingoru: Nov 02, 2025, 03:46 PM UTC
Resolved: Nov 02, 2025, 04:51 PM UTC
Duration: 1h 5m

Affected: WebsiteAccount Management (my.noip.com)

Timeline · 3 updates

investigating Nov 02, 2025, 03:46 PM UTC

We are currently investigating the issue. Mail, DNS Resolution and Dynamic Updates appear to be working correctly during this time.
monitoring Nov 02, 2025, 04:08 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Nov 02, 2025, 04:51 PM UTC

This incident has been resolved.

Read the full incident report →

Minor August 19, 2025

Webmail Login Unavilable

Detected by Pingoru: Aug 19, 2025, 08:09 PM UTC
Resolved: Aug 19, 2025, 08:27 PM UTC
Duration: 17m

Affected: POP3 / IMAP Email

Timeline · 2 updates

investigating Aug 19, 2025, 08:09 PM UTC

Our third party provider is currently investigating an issues with POP3/IMAP Email service webmail unable to login. IMAP and POP services are unaffected. OpenSRS Status Page: https://www.opensrsstatus.com/incidents/bjdb832g1786
resolved Aug 19, 2025, 08:27 PM UTC

Webmail is now working correctly.

Read the full incident report →

Minor June 18, 2025

Logging infrastructure failures casing errors in web application

Detected by Pingoru: Jun 18, 2025, 11:35 PM UTC
Resolved: Jun 19, 2025, 12:25 AM UTC
Duration: 49m

Affected: Account Management (my.noip.com)No-IP account signup and login

Timeline · 2 updates

identified Jun 18, 2025, 11:35 PM UTC

We are currently experiencing an issue with our logging infrastructure that is causing degraded performance and intermittent errors across our website and the my.noip.com web application. Our engineering team is actively investigating the root cause and working to restore full functionality.
resolved Jun 19, 2025, 12:25 AM UTC

We have the issue resolved and do not expect further problems.

Read the full incident report →

Notice April 18, 2025

DNS Resolution Interruption

Detected by Pingoru: Apr 18, 2025, 05:30 AM UTC
Resolved: Apr 18, 2025, 05:31 AM UTC
Duration: 1m

Timeline · 2 updates

monitoring Apr 18, 2025, 05:30 AM UTC

Earlier today, we experienced a brief interruption in DNS resolution due to an unexpected issue following a configuration update. The update caused our name servers to temporarily become unresponsive, leading to a roughly 10-minute window where DNS queries may have failed to resolve. DNS cashing may have caused longer resolution failures in some cases. Our engineering team quickly identified the issue and restored full functionality.
resolved Apr 18, 2025, 05:31 AM UTC

We have resolved the DNS resolution disruption and are working on additional safeguards to prevent similar occurrences in the future. We sincerely apologize for any disruption this may have caused and appreciate your patience as we worked to resolve it.

Read the full incident report →

Minor December 20, 2024

Delays Processing DNS Updates and Record Creation

Detected by Pingoru: Dec 20, 2024, 03:26 PM UTC
Resolved: Dec 20, 2024, 06:34 PM UTC
Duration: 3h 7m

Affected: Free Dynamic DNSEnhanced Dynamic DNSPlus Managed DNSDynamic Update API

Timeline · 3 updates

identified Dec 20, 2024, 03:26 PM UTC

We are currently investigating reports of delays processing updates to DNS records or creating new records in a subset of applications. We have identified the caused and working on processing the backlog of updates in queue. DNS is continuing to resolve.
monitoring Dec 20, 2024, 03:41 PM UTC

We have mitigated the issue and our update queue has processed all backlogged updates and we will continue to monitor the recovery.
resolved Dec 20, 2024, 06:34 PM UTC

This incident is resolved and all systems are operational.

Read the full incident report →

Critical September 26, 2024

Service Degradation Affecting Multiple No-IP Properties and Services

Detected by Pingoru: Sep 26, 2024, 02:31 PM UTC
Resolved: Sep 26, 2024, 06:05 PM UTC
Duration: 3h 34m

Affected: WebsiteAccount Management (my.noip.com)Alternate-port SMTPBackup MX / Mail ReflectorMonitoringPayment ProcessingSupport (noip.com/support)

Timeline · 4 updates

investigating Sep 26, 2024, 02:31 PM UTC

We are currently investing reports of 500 errors being thrown when attempting to purchase services in the No-IP checkout flow.
investigating Sep 26, 2024, 03:12 PM UTC

We are continuing to investigate the issues that are affecting No-IP services. At this time Dynamic DNS and DNS resolution is not affected.
monitoring Sep 26, 2024, 03:21 PM UTC

We have identified the cause to be related to an outage with one of our ISPs in our data center. We have re routed traffic and have observed recovery throughout the affected properties and services. We will continue to monitor over the next couple hours.
resolved Sep 26, 2024, 06:05 PM UTC

This incident is resolved. All systems are operational.

Read the full incident report →

Minor September 17, 2024

Elevated Decline Rates For New Payment Methods

Detected by Pingoru: Sep 17, 2024, 03:36 PM UTC
Resolved: Sep 18, 2024, 07:47 PM UTC
Duration: 1d 4h

Affected: Payment Processing

Timeline · 2 updates

investigating Sep 17, 2024, 03:36 PM UTC

We are currently investing elevated decline rates for new payment methods. We have reached out to our payment processor and they are currently investigating the issue.
resolved Sep 18, 2024, 07:47 PM UTC

Our payment processor, Braintree has resolved the issue that caused all new Visa and Mastercard payment methods to fail verification. After their change was implemented we have seen successful transactions. This issue is now resolved

Read the full incident report →

Minor June 10, 2024

File not found when loading noip.com

Detected by Pingoru: Jun 10, 2024, 08:31 PM UTC
Resolved: Jun 10, 2024, 09:48 PM UTC
Duration: 1h 17m

Affected: Website

Timeline · 3 updates

investigating Jun 10, 2024, 08:31 PM UTC

We are currently investigating intermittent reports of a File Not Found error when attempting to load www.noip.com. We will provide another update as soon as we have more information.
monitoring Jun 10, 2024, 08:43 PM UTC

We have resolved the issue affecting a subset of web servers and will continue to monitor the incident.
resolved Jun 10, 2024, 09:48 PM UTC

This incident is resolved and all systems are operational.

Read the full incident report →