NoIP incident

Logging infrastructure failures casing errors in web application

NoIP experienced a minor incident on June 18, 2025 affecting Account Management (my.noip.com) and No-IP account signup and login, lasting 49m. The incident has been resolved; the full update timeline is below.

Started: Jun 18, 2025, 11:35 PM UTC
Resolved: Jun 19, 2025, 12:25 AM UTC
Duration: 49m
Detected by Pingoru: Jun 18, 2025, 11:35 PM UTC

Affected components

Account Management (my.noip.com)No-IP account signup and login

Update timeline

identified Jun 18, 2025, 11:35 PM UTC

We are currently experiencing an issue with our logging infrastructure that is causing degraded performance and intermittent errors across our website and the my.noip.com web application. Our engineering team is actively investigating the root cause and working to restore full functionality.
resolved Jun 19, 2025, 12:25 AM UTC

We have the issue resolved and do not expect further problems.