Vantiv incident

Query API

Major Resolved View vendor source →

Vantiv experienced a major incident on August 7, 2026 affecting Query API, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 08:15 PM UTC
Resolved
Aug 07, 2026, 10:22 PM UTC
Duration
2h 6m
Detected by Pingoru
Aug 07, 2026, 08:15 PM UTC

Affected components

Query API

Update timeline

  1. investigating Aug 07, 2026, 08:29 PM UTC

    We have identified issues relating to Query API. Our Engineers are working to resolve the issue as soon as possible.

  2. monitoring Aug 07, 2026, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2026, 10:22 PM UTC

    Engineers have resolved and confirmed the services are operational and stable.