Vantiv experienced a minor incident on October 23, 2025 affecting Credit Card Processing and TSYS, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Credit Card ProcessingTSYS
Update timeline
- identified Oct 23, 2025, 04:54 PM UTC
Tsys are investigating an ongoing issue on the Tsys Sierra platform causing communications failures. Customers may experience delays in authorization processing. Further updates will be provided when available.
- resolved Oct 23, 2025, 06:29 PM UTC
This incident has been resolved.