NLX Outage History

NLX is up right now

NLX had 1 outage in the last 2 years totaling 16h 54m of downtime — averaging 0 incidents per month.

There was 1 NLX outage since October 20, 2025 totaling 16h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.nlx.ai

Minor October 20, 2025

Degraded NLX services performance

Detected by Pingoru
Oct 20, 2025, 08:00 AM UTC
Resolved
Oct 21, 2025, 12:55 AM UTC
Duration
16h 54m
Affected: Platform - FrontendAdmin Hub - FrontendPlatform - APIAdmin Hub - API
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 07:43 PM UTC

    3:30 AM EST - Customers reported increased error rates when accessing resources in NLX services, including Admin Hub and the NLX Platform console. 4:24 AM EST - We have identified the issue. The root cause of this issue is an impairment of several APIs in the US-EAST-1 Region on AWS. 6:00 AM EST - We are starting to see services recover. 8:40 AM EST - We continue to experience intermittent API error rates. 3:00 PM EST - This incident has been resolved.

  2. resolved Oct 21, 2025, 12:55 AM UTC

    This incident has been resolved.

Read the full incident report →