Nile Outage History

Nile is up right now

Pingoru has recorded 7 incidents for Nile: 4 in the last 12 months and 2 in the last 90 days.

Source: status.nilesecure.com

7incidents recorded
4last 12 months
2last 90 days
108 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Nile in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202625 of 744 (1%)
August 202600 of 744 (0%)
September 202611 of 720 (0%)
October 202600 of 525 (0%)

Incidents, newest first

Critical September 1, 2026 Nile Cloud is currently experiencing an outage 37m Nile AWS Cloud

Started Sep 01, 2026, 02:25 PM UTC· resolved Sep 01, 2026, 03:03 PM UTC

  1. investigating Sep 01, 2026, 02:25 PM UTC

    Services that rely on cloud-based authentication are impacted globally, including: Nile Guest Services Captive Portal SSO Status: The Nile team is actively working to identify the root cause and restore services as quickly as possible. We will provide further updates as they become available. We apologize for the disruption and appreciate your patience and understanding

  2. investigating Sep 01, 2026, 02:26 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 01, 2026, 02:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 01, 2026, 02:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 01, 2026, 02:59 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 01, 2026, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 31, 2026 Delayed routing of alerts 4h 41m Nile AWS Cloud

Started Jul 31, 2026, 03:35 AM UTC· resolved Jul 31, 2026, 08:16 AM UTC

  1. investigating Jul 31, 2026, 03:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 31, 2026, 03:58 AM UTC

    recovery is in progress

  3. resolved Jul 31, 2026, 08:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2026 Degraded Performance — SSO 39m Nile AWS Cloud, Nile GCP Cloud

Started Jul 17, 2026, 04:36 PM UTC· resolved Jul 17, 2026, 05:16 PM UTC

  1. investigating Jul 17, 2026, 04:36 PM UTC

    New SSO connections are currently failing. Existing sessions are not impacted. Our team is investigating and will post updates as we have them.

  2. identified Jul 17, 2026, 04:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 17, 2026, 04:52 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 17, 2026, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 17, 2026, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 12, 2025 Data Processing Delays - Reporting Tools Affected 1h 13m Nile AWS Cloud

Started Dec 12, 2025, 07:22 AM UTC· resolved Dec 12, 2025, 08:36 AM UTC

  1. investigating Dec 12, 2025, 07:22 AM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

  2. identified Dec 12, 2025, 07:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 12, 2025, 08:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 12, 2025, 08:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 25, 2025 SLA coverage details are missing from dashboard 47m Nile AWS Cloud

Started Jul 25, 2025, 10:13 AM UTC· resolved Jul 25, 2025, 11:01 AM UTC

  1. investigating Jul 25, 2025, 10:13 AM UTC

    SLA reporting starting to flow

  2. monitoring Jul 25, 2025, 10:40 AM UTC

    issue has been resolved

  3. resolved Jul 25, 2025, 11:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 28, 2025 Nile Portal showing empty tiles in place of relevant data 3h Nile AWS Cloud

Started Feb 28, 2025, 01:51 AM UTC· resolved Feb 28, 2025, 04:51 AM UTC

  1. investigating Feb 28, 2025, 01:51 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 28, 2025, 02:26 AM UTC

    Nile Portal issue is identified and team is actively working to resolve it.

  3. investigating Feb 28, 2025, 02:27 AM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 28, 2025, 02:53 AM UTC

    We are continuing to investigate this issue.

  5. identified Feb 28, 2025, 03:58 AM UTC

    Nile Portal issue is identified and team is actively working to resolve it.

  6. resolved Feb 28, 2025, 04:51 AM UTC

    This incident has been resolved.

Read the full incident report →