Nile Outage History

Nile is up right now

Nile had 4 outages in the last 2 years totaling 7h 11m of downtime — averaging 0.2 incidents per month.

There were 4 Nile outages since December 12, 2025 totaling 7h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.nilesecure.com

Critical September 1, 2026

Nile Cloud is currently experiencing an outage

Detected by Pingoru
Sep 01, 2026, 02:25 PM UTC
Resolved
Sep 01, 2026, 03:03 PM UTC
Duration
37m
Affected: Nile AWS Cloud
Timeline · 6 updates
  1. investigating Sep 01, 2026, 02:25 PM UTC

    Services that rely on cloud-based authentication are impacted globally, including: Nile Guest Services Captive Portal SSO Status: The Nile team is actively working to identify the root cause and restore services as quickly as possible. We will provide further updates as they become available. We apologize for the disruption and appreciate your patience and understanding

  2. investigating Sep 01, 2026, 02:26 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 01, 2026, 02:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 01, 2026, 02:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 01, 2026, 02:59 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 01, 2026, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 31, 2026

Delayed routing of alerts

Detected by Pingoru
Jul 31, 2026, 03:35 AM UTC
Resolved
Jul 31, 2026, 08:16 AM UTC
Duration
4h 41m
Affected: Nile AWS Cloud
Timeline · 3 updates
  1. investigating Jul 31, 2026, 03:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 31, 2026, 03:58 AM UTC

    recovery is in progress

  3. resolved Jul 31, 2026, 08:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2026

Degraded Performance — SSO

Detected by Pingoru
Jul 17, 2026, 04:36 PM UTC
Resolved
Jul 17, 2026, 05:16 PM UTC
Duration
39m
Affected: Nile AWS CloudNile GCP Cloud
Timeline · 5 updates
  1. investigating Jul 17, 2026, 04:36 PM UTC

    New SSO connections are currently failing. Existing sessions are not impacted. Our team is investigating and will post updates as we have them.

  2. identified Jul 17, 2026, 04:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 17, 2026, 04:52 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 17, 2026, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 17, 2026, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 12, 2025

Data Processing Delays - Reporting Tools Affected

Detected by Pingoru
Dec 12, 2025, 07:22 AM UTC
Resolved
Dec 12, 2025, 08:36 AM UTC
Duration
1h 13m
Affected: Nile AWS Cloud
Timeline · 4 updates
  1. investigating Dec 12, 2025, 07:22 AM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

  2. identified Dec 12, 2025, 07:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 12, 2025, 08:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 12, 2025, 08:36 AM UTC

    This incident has been resolved.

Read the full incident report →