Nightfall had 10 outages in the last 2 years totaling 19h 58m of downtime — averaging 0.4 incidents per month.
There were 10 Nightfall outages since September 24, 2025 totaling 19h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an issue causing slow or failed page loads in the nightfall console.
This incident has been resolved.
We are investigating an issue causing intermittent load failures of analytic components of the nightfall dashboard including widgets.
This incident has been resolved.
We are currently investigating an issue causing performance issues and failed page loads on app.nightfall.ai
This incident has been resolved.
We are aware of delays in processing of events across multiple integrations and we are now investigating the cause.
Services are now in recovery and we are monitoring progress.
This incident has been resolved.
We have identified an issue preventing users from logging into the nightfall console. We have identified the issue and are in the process of deploying a fix. No other parts of the platform are impacted.
This incident has been resolved.
We have identified an issue with an upstream email service provider. Customers may see email delivery failures if they have enable our email DLP service. Customers can temporarily disable the email compliance rule set as documented here: https://help.nightfall.ai/gmail/installation/content_compliance_rules/monitroring#content-compliance-rule
The upstream vendor has identified an issue and mitigation work is currently underway.
This issue originates with the upstream vendor and is likely due to AWS or Gmail. Google is currently investigating as well and you can track status here: https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT In the meantime, you can temporarily disable the email compliance rule to restore email flow: https://help.nightfall.ai/gmail/installation/content_compliance_rules/monitroring#content-compliance-rule We will update you once the issue is resolved.
We are now seeing increased traffic from the upstream vendor, and monitoring for stabilization of inbound email traffic.
Inbound traffic has returned to normal and our internal monitoring indicates that delays and errors have subsided. The issue is now resolved.
We have identified a degraded performance issue in the Nightfall console causing intermittent page load issues. We are actively investigating.
We are continuing to investigate this issue.
The issue as been identified and the fix is being implemented.
A fix has been implemented and we are monitoring service recovery.
The incident has been resolved.
We are currently investigating an issue delaying processing of slack message for all customers.
A fix has been implemented and we are monitoring recovery.
This incident has been resolved.
We are currently investigating an issue preventing all customers from accessing the Nightfall Console.
We have implemented a fix and are monitoring recovery.
This incident has been resolved.
We are currently investigating a performance degradation related to scanning of GDrive content.
A fix has been implemented and we are monitoring recovery.
This incident has been resolved.