Nightfall incident

Email slow in getting delivered.

Minor Resolved View vendor source →

Nightfall experienced a minor incident on August 27, 2024 affecting Gmail DLP, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 01:35 PM UTC
Resolved
Aug 28, 2024, 07:25 PM UTC
Duration
1d 5h
Detected by Pingoru
Aug 27, 2024, 01:35 PM UTC

Affected components

Gmail DLP

Update timeline

  1. investigating Aug 27, 2024, 01:35 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 27, 2024, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 28, 2024, 01:21 AM UTC

    Starting August 27 at 6:00 AM PDT, you may have noticed a delay of 12 hours or more for emails to be delivered to the intended recipients. We recommend you disable the content compliance rules to avoid any new outgoing emails being delayed. Nightfall is executing a workflow to successfully deliver all delayed emails to the intended recipients. You need to keep the SMTP relay settings in your Google Workspace account enabled for Nightfall to successfully deliver these emails. Nightfall shall provide an update once all delayed emails are successfully delivered along with an update on when you can re-enable the content compliance rules.

  4. resolved Aug 28, 2024, 07:25 PM UTC

    This incident has been resolved.