Ngrok incident

dashboard.ngrok.com is degraded with some state not displaying

Minor Resolved View vendor source →

Ngrok experienced a minor incident on December 21, 2023 affecting Dashboard (https://dashboard.ngrok.com), lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2023, 08:47 PM UTC
Resolved
Dec 21, 2023, 09:35 PM UTC
Duration
47m
Detected by Pingoru
Dec 21, 2023, 08:47 PM UTC

Affected components

Dashboard (https://dashboard.ngrok.com)

Update timeline

  1. identified Dec 21, 2023, 08:47 PM UTC

    State on the ngrok dashboard is delayed or not displaying in some cases. The team is working to mitigate the issue.

  2. identified Dec 21, 2023, 09:20 PM UTC

    The ngrok `api`, Agent, tunnels, and Edge are all working as expected. We continue to monitor the dashboard and will provide an ETA to recovery as soon as we have one.

  3. monitoring Dec 21, 2023, 09:28 PM UTC

    The team has rolled out a mitigation for the dashboard. We are continuing to monitor, but customers should see a recovery of the dashboard now.

  4. resolved Dec 21, 2023, 09:35 PM UTC

    The ngrok dashboard is operational again. Customers should no longer see issues.