Ngrok incident

`ap` region degraded

Minor Resolved View vendor source →

Ngrok experienced a minor incident on February 7, 2024 affecting Region - AP, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2024, 09:34 PM UTC
Resolved
Feb 08, 2024, 12:06 AM UTC
Duration
2h 32m
Detected by Pingoru
Feb 07, 2024, 09:34 PM UTC

Affected components

Region - AP

Update timeline

  1. identified Feb 07, 2024, 09:34 PM UTC

    We have identified an issue with a service rollout in the `ap` region and are resolving this issue. Customers may see a percentage of requests fail at ngrok's edge. We are resolving the issue and monitoring for recovery.

  2. monitoring Feb 07, 2024, 09:57 PM UTC

    We are seeing a partial recovery and continuing to monitor.

  3. resolved Feb 08, 2024, 12:06 AM UTC

    After monitoring, we believe this issue to be resolved. Please reach out to our support team if you continue to see issues.