Ngrok experienced a minor incident on July 26, 2024 affecting Region - AP and Region - AP and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Region - APRegion - APRegion - AURegion - AURegion - EURegion - EURegion - INRegion - INRegion - JPRegion - JP
Update timeline
- investigating Jul 26, 2024, 04:37 PM UTC
We are currently investigating intermittent issues with agents and endpoints connecting to some of our IPv6 addresses.
- identified Jul 26, 2024, 04:46 PM UTC
The underlying issue has been identified, and we are working on fix.
- monitoring Jul 26, 2024, 06:35 PM UTC
We have pushed out a fix and are monitoring
- resolved Jul 26, 2024, 07:23 PM UTC
The incident has been resolved and connections are working as expected.