Ngrok incident

Partial outage in EU for endpoint connections

Minor Resolved View vendor source →

Ngrok experienced a minor incident on September 26, 2024 affecting Region - EU, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 05:21 PM UTC
Resolved
Sep 26, 2024, 06:09 PM UTC
Duration
48m
Detected by Pingoru
Sep 26, 2024, 05:21 PM UTC

Affected components

Region - EU

Update timeline

  1. investigating Sep 26, 2024, 05:21 PM UTC

    We have a failure in our EU region that will impact a limited number of connections to that region.

  2. identified Sep 26, 2024, 05:26 PM UTC

    We believe we have identified the underlying issue and are working on a fix

  3. monitoring Sep 26, 2024, 05:37 PM UTC

    We have deployed a fix and are monitoring our systems

  4. resolved Sep 26, 2024, 06:09 PM UTC

    This incident has been resolved