Ngrok incident

New endpoints failing to start in all regions

Major Resolved View vendor source →

Ngrok experienced a major incident on October 15, 2024 affecting Region - AP and Region - AU and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 05:31 PM UTC
Resolved
Oct 15, 2024, 05:54 PM UTC
Duration
23m
Detected by Pingoru
Oct 15, 2024, 05:31 PM UTC

Affected components

Region - APRegion - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1

Update timeline

  1. investigating Oct 15, 2024, 05:31 PM UTC

    We are currently investigating this issue.

  2. identified Oct 15, 2024, 05:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 15, 2024, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 15, 2024, 05:54 PM UTC

    This incident has been resolved.