Ngrok incident

Getting a high rate of ERR_NGROK_503 in the EU region - No available reserved addresses

Major Resolved View vendor source →

Ngrok experienced a major incident on December 9, 2024 affecting Region - EU, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2024, 04:20 PM UTC
Resolved
Dec 09, 2024, 06:27 PM UTC
Duration
2h 6m
Detected by Pingoru
Dec 09, 2024, 04:20 PM UTC

Affected components

Region - EU

Update timeline

  1. investigating Dec 09, 2024, 04:20 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 09, 2024, 04:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 09, 2024, 04:52 PM UTC

    We have identified the issue and are deploying a fix.

  4. monitoring Dec 09, 2024, 05:57 PM UTC

    We have deployed the fix and are monitoring

  5. monitoring Dec 09, 2024, 05:57 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Dec 09, 2024, 06:27 PM UTC

    This incident has been resolved.