NextRoll incident

Issues with authenticating Hubspot integration.

Minor Resolved View vendor source →

NextRoll experienced a minor incident on September 2, 2025 affecting AdRoll Dashboard and AdRoll ABM Impact Overview Dashboard and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 10:12 PM UTC
Resolved
Sep 02, 2025, 10:19 PM UTC
Duration
6m
Detected by Pingoru
Sep 02, 2025, 10:12 PM UTC

Affected components

AdRoll DashboardAdRoll ABM Impact Overview DashboardAdRoll Ad CampaignAdRoll ABM CampaignsAdRoll Email CampaignAdRoll ABM Contact List and Contact DiscoveryAdRoll SQLAdRoll ABM Journey StagesAdRoll ABM PlaybooksAdRoll Subscription Signup

Update timeline

  1. investigating Sep 02, 2025, 10:12 PM UTC

    We're currently investigating authentication issues when trying to connect to HubSpot via the dashboard.

  2. resolved Sep 02, 2025, 10:19 PM UTC

    The issue has been resolved.